Who We Are
Fire Flint Survival is family operated in Gloucester, ABN 35 620 722 741. We sell ferrocerium fire starter survival tools direct to Australian consumers at fireflintsurvival.com.au.
Questions about this policy: gday@fireflintsurvival.com
What Information We Collect
When you place an order we collect your name, email address, shipping address, and phone number. We do not collect or store payment card data — all payments are processed by third-party payment providers.
We also collect standard website analytics data including IP address, browser type, pages visited, and time on site via Meta Pixel and similar tools.
How We Use Your Information
We use your information to fulfil and ship your order, send order confirmation and dispatch notifications, respond to customer service enquiries, and send you relevant product updates and offers (you can unsubscribe at any time).
We use analytics data to improve our website and advertising — including retargeting via Meta (Facebook and Instagram) based on your visit to our site.
Who We Share Your Information With
We share your shipping details with Australia Post for order delivery. We share email data with Klaviyo for email marketing. We share anonymised pixel data with Meta for advertising purposes. We do not sell your personal information to any third party.
Cookies
Our site uses cookies for functionality (remembering your cart) and analytics (Meta Pixel, Google Analytics). By using our site you consent to the use of cookies. You can disable cookies in your browser settings, though this may affect site functionality.
Your Rights
Under the Australian Privacy Act 1988 you have the right to access, correct, or request deletion of your personal information. To exercise these rights contact us at gday@fireflintsurvival.com. We will respond within 30 days.
Data Retention
We retain order data for 7 years as required by Australian tax law. Email marketing data is retained until you unsubscribe. You may request deletion of non-legally-required data at any time.
Changes to This Policy
We may update this policy from time to time. The current version will always be available at this URL. Last updated: